- What is MailMassive?
- What types of files can I send with MailMassive?
- Why should I pay for MailMassive when there are so many similar services for free?
- Is MailMassive safe?
- Is MailMassive reliable?
- How long does it take to send files using MailMassive?
- Will MailMassive work with all browsers? On all OS systems?
- How can I send many files (for example, hundreds of photos), since MailMassive only allows me to send a small number of files?
- I sent some files with an error in them and want to delete them immediately. Can I do this?
- I love MailMassive, but want to use it in a corporate environment, with my own company's branding. Possible?
- Does MailMassive sell my email address or personal information?
MailMassive is a safe, easy and speedy way to send large email attachments, up to 1 or 2Gb in size. In the last few years, alongside the growth of the internet, there has been an explosion of digital imaging usage (e.g., high definition video and RAW digital photos, etc.) and the demand for more sophisticated ever-larger slideshows and presentations. The way most people send these large digital files over the internet is as email attachments. However, email attachments are stuck back at 1990's levels, usually around 5Mb. Even with mail services that allow the largest attachment sized (20Mb), it would take 50 fat emails, for example, to send 1Gb of wedding photos!
MailMassive is easier than FTP. And MailMassive is cheaper, faster and more convenient than sending via express mail or courier service.
MailMassive is intended for individuals or corporations to send files they have created themselves. It is point-to-point and private, an extension of email. back to top
Any type of computer file (text or binary file) can be sent via MailMassive. Our users commonly send files with extensions like PPT, AVI, MOV, JPG, GIF, ZIP, DOC, WMV, MP3, WAV, PDF, TXT etc. But any computer file can be sent. Of course, MailMassive cannot be used to send illegal, harmful, pirated or copyrighted material (for details see our Terms & Conditions).back to top
In a nutshell: Speed and Size.
Speed: MailMassive only has paying subscribers. Which means we can reserve internet bandwidth for you and ensure you have speedy uploads and downloads. Typically, users find upload and download times at least twice as fast (and sometimes much more) than the leading free service. Upload and download speeds are dependent on many factors including location and internet connection speed of both of subscriber and receiver, internet traffic, pc performance, etc.
Size: The leading free services typically allow sending files of up to only 100Mb in size. MailMassive allows users to send files 5 times to 20 times that size, depending on which plan you subscribe to.
To top that off, we believe MailMassive has the best interface and performance of any of the large file sending services today.back to top
MailMassive is as safe as using email. Files sent by subscribers are uploaded to our secure servers in a Hong Kong data center. They are accessible only by recipients who have received the unique URL link you have sent them. Additionally, we encourage subscribers to password protect files, for additional security. Just like most email, MailMassive files are not encrypted, therefore, we do not encourage the transmission of sensitive financial, credit card or medical data using MailMassive.back to top
MailMassive runs on redundant load-balanced and backed-up servers in a data center in Hong Kong used by a small number of paying subscribers only. Uptime is extremely high and industry standard.back to top
This is influenced by many factors. But here are some speeds for file sending and downloading using MailMassive from fast but typical broadband home connection in Hong Kong:
| SERVICE | TIME to transfer 100Mb file | SPEED | |
| SENDING | Leading Competitor | 40 minutes | 42Kb/sec |
| Mail Massive | 20 minutes | 84Kb/sec | |
| DOWNLOAD | Leading Competitor | 4min 54 sec | 340Kb/sec |
| Mail Massive | 2min 10 sec | 766Kb/sec |
If you had to send a 1Gb file using the connection in the table above, it would take almost 7 hours (while MailMassive should take about 3 hours or less).back to top
Yes. Please contact technical support if you experience any issues.back to top
We recommend using a compression or zipping utility, available built into both Mac and Windows (XP or above) systems.back to top
Yes. Go to your "Sent Items" tab, find the file (and message) you want to delete and then click the trash can icon.back to top
Yes, this service is coming soon. But contact us directly (customer_support@mailmassive.com) and we can work something out for you.back to top
No. Never. See our Privacy Policy for more details.back to top
